Privacy Policy

This Privacy Policy explains how TextileBid ("we", "us", "our") collects, uses, discloses, and safeguards information when you use our B2B textile bale marketplace (the "Platform"). By creating an account or using the Platform, you agree to the collection and use of information as described here.

1. Information we collect

• Account information: name, email address, password (stored securely by our authentication provider, never in plain text), business name, business registration number, country, and account type (buyer or seller).
• Listing & transaction data: bale grade, weight, photos, pricing, bids placed, purchases, messages between buyers and sellers, disputes, and verification/audit records.
• Usage data: pages visited, actions taken, device/browser type, and approximate location, collected automatically to keep the Platform secure and improve it.
• Payment data: where escrow or payment processing is used, payment details are handled by our third-party payment processor — we do not store full card or bank credentials on our own servers.

2. How we use information

• To create and manage your account, and to distinguish buyer and seller accounts.
• To operate auctions, bids, Buy Now purchases, escrow, messaging, and dispute resolution.
• To verify sellers and prevent fraud, self-bidding, and off-platform circumvention of transactions.
• To send transactional notifications (bid updates, payment confirmations, dispute updates) and, where permitted, service updates.
• To comply with legal obligations and enforce our Terms of Service.

3. Sharing of information

We share the minimum information necessary between a buyer and seller to complete a transaction (e.g. business name, shipping/contact details after a purchase is confirmed). We may also share information with service providers who help us run the Platform (hosting, authentication, payment/escrow processing) under confidentiality obligations, or when required by law.

We do not sell your personal information to third parties.

4. Data retention

We retain account and transaction records for as long as your account is active and for a reasonable period afterward to meet legal, accounting, and dispute-resolution obligations.

5. Your rights

Depending on your location, you may have the right to access, correct, export, or request deletion of your personal information, and to object to certain processing. You can review and update most account information from your Profile page, or contact us to make a request.

6. Security

We use industry-standard safeguards, including encrypted authentication and access controls, to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

8. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be notified via the Platform or by email.

9. Contact us

Questions about this policy or your data can be sent to privacy@textilebid.com.

This is a template policy provided for demonstration purposes and should be reviewed by qualified legal counsel before use in production, and adapted to the specific jurisdictions you operate in (e.g. GDPR, UK GDPR, CCPA).

Terms of Service

These Terms of Service ("Terms") govern access to and use of the TextileBid platform. By creating an account you agree to be bound by these Terms.

1. Eligibility & account types

The Platform is for business use. You must create either a buyer account or a seller account — the two are kept separate. A buyer account may browse, bid, and purchase; it may not create listings. A seller account may list and sell bales; it may not bid or purchase. If your business does both, create two accounts using two different email addresses.

2. Browsing vs. account features

Anyone may browse listings on the Platform without an account. Bidding, purchasing, listing, messaging, and other account features require you to sign in or create an account.

3. Auction & bidding obligations

All bids placed on the Platform constitute a legally binding offer to purchase. Winning bidders are contractually obligated to complete payment within 72 hours of auction close.

4. Seller obligations

Sellers certify that listed inventory is accurately described, physically available, and will be released to the buyer upon confirmed payment. Failure to deliver constitutes a breach of contract. Grade descriptions must be accurate; material misrepresentation may result in dispute, refund, suspension, and potential legal action.

5. Self-bidding & anti-circumvention

Bidding on your own listings, directly or through associated accounts, is strictly prohibited. Buyers and sellers may not conduct transactions outside the Platform for any deal originated here. Off-platform solicitation via the messaging system or otherwise will result in suspension.

6. Fees, payments & escrow

Payments for purchases are processed through Platform escrow. Funds are released to the seller only after delivery confirmation or expiry of the dispute window. TextileBid may charge a commission fee on completed transactions, disclosed at the time of listing or purchase.

7. Disputes

Buyers may open a dispute within the applicable window if goods received materially differ from the listing. TextileBid may review evidence and make a binding determination on refunds within the escrow process.

8. Prohibited conduct

• Misrepresenting yourself, your business, or listed goods.
• Attempting to circumvent escrow or platform fees.
• Harassment, fraud, or unlawful activity of any kind.
• Interfering with the security or operation of the Platform.

9. Account suspension & termination

We may suspend or terminate accounts that violate these Terms, including for self-bidding, off-platform circumvention, or repeated disputes found in the account holder's favor to be unwarranted.

10. Limitation of liability

The Platform is provided "as is". To the maximum extent permitted by law, TextileBid is not liable for indirect, incidental, or consequential damages arising from use of the Platform or transactions between buyers and sellers.

11. Governing law

These Terms are governed by the laws of the jurisdiction in which TextileBid is registered, without regard to conflict-of-law principles. [Insert specific jurisdiction before launch.]

12. Changes

We may update these Terms from time to time; continued use of the Platform after changes take effect constitutes acceptance.

This is a template Terms of Service provided for demonstration purposes and should be reviewed by qualified legal counsel before use in production.

Cookie Policy

This Cookie Policy explains how TextileBid uses cookies and similar technologies when you visit the Platform.

1. What are cookies

Cookies are small text files stored on your device that help websites function and remember information about your visit.

2. Types of cookies we use

• Essential cookies: required for core functionality such as keeping you signed in and remembering your session. The Platform cannot function properly without these.
• Preference cookies: remember settings like your last-used filters or role view.
• Analytics cookies: help us understand how the Platform is used so we can improve it. These are only set with your consent where required by law.

3. Managing cookies

Most browsers let you refuse or delete cookies through their settings. Blocking essential cookies may prevent you from signing in or using core features of the Platform.

4. Third-party cookies

Our authentication and payment/escrow providers may set their own cookies to provide secure sign-in and payment functionality, governed by their respective privacy policies.

5. Changes to this policy

We may update this Cookie Policy from time to time; the "Last updated" date above reflects the most recent revision.

This is a template policy provided for demonstration purposes and should be reviewed by qualified legal counsel before use in production.